Meet Leanne Phelps
Leanne joined the team at Bloq in October 2018 and provides financial and compliance support to our Block Managers. She is accredited by the Institute of Residential Property Managers (soon to become The Property Institute)”
She joined us having worked previously in property management, held a role as Director of a management company in the apartments where she lived, and having achieved qualifications in accounting and finance. She initially started as an Assistant Block Manager and quickly showed herself to be extremely competent and a fast learner, taking on a role as a full Block Manager within 4 months, starting with our North Somerset and South Wales portfolio and then competently managing one of our largest city centre sites.
Her skills in finance and accounts as well as a fantastic customer service attitude and meticulous attention to detail means she has naturally supported other block managers in areas such as budgeting and accounts review. We regularly look at the way we do things at Bloq and after a year and a half as a customer facing Block Manager, Leanne and the Director of Bloq recognised that a valuable role of ensuring the company meets the important and growing compliance rules and regulations is a role that would perfectly suit Leanne.
With Leanne’s support the Block Managers are advised competently, supported in the financial aspects of their roles and we are able to work towards adding ARMA to the lists of property regulatory bodies that we learn from and comply with alongside IRPM and RICS, demonstrating our commitment to being at the top of game in managing blocks in the Bristol area.