“Dear Steve and Team
As July 1st, and changeover to XXXXX, approaches we would like to thank you and your staff for your efforts during the opening and initial running of The Milliners over the last 30 months.
Particular credit is due for your teams considerable input in dealing with the ‘post opening challenges’ relating to the Communal Area ‘snagging’.
We would also note the use of your existing service provider contacts to reduce costs by scheduling visits to tie in with other works in the vicinity.
Whilst writing would particularly like to highlight the input of Cheryl who has always been approachable and willing to assist even in matters beyond her portfolio.
We wish you all the very best for the future.
On Behalf Of The Milliners Owners Representative Body”
Leaseholder Residents Group, Milliners June 2020
“Great team, always really helpful, even when navigating CV19. Wish they could have been the landlord as well as the building management!”
Tenant, Robinsons Building June 2020
“BLOQ management has superbly managed the Horizon Apartments in Ogmore by Sea for just over two years and we’re saddened to have relinquished their services only because we’re the only Welsh site on their portfolio. They’ve been diligent, proactive and extremely reactive when the need has arisen with a faultless staff in Leanne Phelps and Steve Nightingale as our main contacts. Five star service indeed.”
Leaseholder, Horizon at Ogmore, April 2020
“Paula from Bloq Management provides outstanding professional service to me as a landlord. Her prompt response to my emails, professionally communication and keeping on the ball of actioning anything from her side or letting me know what I need to action anything means I am very happy with her service as a landlord. I can highly recommend them.”
Leaseholder, 28 Baldwin Street June 2019
“Genuinely really gutted to be leaving though, it’s such a nice building, and Bloq has probably been the best building management company I’ve ever dealt with. Maybe will be back at some point, who knows. Would love to buy a flat in the building one day !”
Tenant, Robinsons Building – Bristol. 21.03.18
“On the whole as a resident I’m really happy with the way the site is managed, it always looks really good.”
RS – Resident and Developer. 16.11.17
“Sounds like you have a grip on the light’s issues! I agree entirely with the course of action outlined. Really appreciate you taking a more strategic view of matters.”
PM, Resident, Saint Joseph’s Gardens, Portishead 09.11.17
“That is fantastic – thank you making it all so easy. I like your style!”
LK, Resident, Cathedral House, Cardiff 09.11.17
“They have always provided the highest level of care and service to both us and the residents, and serve to enhance our reputation as well as make a very ‘hassle free’ experience, dealing quickly and deftly with issues as they arise.
They also provide a service over and above that which I have experienced in the past, and have helped us with specification and design to ensure we not only make an interesting and attractive building, but also provide a durable and robust environment that maintains the very high quality feel that is our hallmark.
In general, they continue to exceed our expectations, and are a very valuable member of our development team.”
Developer, Bristol 17.08.17
“Many thanks for sending that over.
Keep up the good work – we appreciate it and are well aware of how lucky we are to have you running the place rather than other local management companies.”
Ben, Resident – Robinsons Building – Bristol. 19.06.17
“Very much appreciate your efforts. I Can’t speak highly enough of how great Bloq have been in managing and dealing with sale queries, particularly as you have only just taken over!”
NL. Owner, Bristol. 03.04.17
“Just a quick email to let you know I have made the final payments , so our account should now be up to date. Thanks so much for all your help over the last 2 years, the whole Bloq team have been great!”
JH. Resident – Bristol. 20.03.17
“Just wanted to say thank you for your prompt response to my front door distress. A colleague at work was impressed at how quickly you responded, he wishes he had the same service in his flats.”
Wendy. Resident – Bristol. 21.02.17
“This afternoon we received a visit from your colleague, Steve, about the fire alarm. He was vey kind and answered our questions..
I really appreciated your quick help to solve the problems, and I want to thank you very much for your help.”
Antonio. Resident – Bristol. 21.05.17
“Robinson turned out a good investment for use enabling us to buy a flat in London for my Son. I have an alert on my iPad keeping an eye on Robinson prices. I am pleased to see you are still there. I always considered you were doing a good job, sometimes under difficult circumstances. Good luck to you for the future. ”
Former Owner, Robinsons Building – Bristol. 18.05.17