We’ve all been massively disrupted by the Coronavirus outbreak and the measures taken to contain it.
Despite the changes that affect our business, our staff, our clients and the way we need to work, Bloq still have an essential job to do in maintaining buildings and keeping our customers homes safe for them. More than ever keeping the communal areas clean, the safety equipment serviced and ensuring the buildings are secure is a priority.
We’ve been able to do a lot of that remotely, and made decisions on what are considered essential services, on a site by site basis. Where our contractors are able to offer a service safely we review whether to go ahead. Window cleaning or landscaping may not be essential to some, but when people are stuck at home, being able to look out on a nice view through clean windows supports their well-being.
We try as individuals and as a business to find acceptance with the boundaries imposed on us all and look to creatively work within them rather than trying to fight them. It was necessary to meet a contractor to carry out essential works at one of our larger sites last week, and to use this visit effectively we were able to do a site inspection as well as carry out other small tasks which, while not essential on their own, delivered value to the residents. Inspections allow us to stay on top of what needs acting on now and what needs to go on the back burner until further lifting of restrictions. It keeps us in touch with what’s happening in the building and allows us to keep residents informed.
Maintaining value for our customers is really important to the whole team at Bloq. Whether that’s valuing quality of life for the resident, or financial value of the property for the owner. People have invested in different ways in the homes that we look after, and they’ve trusted us to do the best for them. So we will.